Privacy Policy

Last updated: 22 June 2026

Coaching with MD respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us or book coaching services.

1. Information We Collect

We may collect:

Information you provide directly:

  • Name

  • Email address

  • Contact details

  • Information submitted through enquiry forms

  • Information provided when booking a discovery call

  • Information shared during coaching sessions

Information collected through website use:

  • IP address

  • Browser information

  • Device information

  • Website usage information

2. How We Use Your Information

We use your information to:

  • Respond to enquiries;

  • Arrange discovery calls and coaching sessions;

  • Provide coaching services;

  • Communicate about appointments;

  • Maintain coaching records;

  • Improve our website and services.

3. Calendly

Coaching with MD uses Calendly to manage bookings.

When you schedule an appointment through Calendly, your information may be processed by Calendly, including your name, email address and appointment details.

Calendly is used to:

  • Allow clients to view availability;

  • Schedule appointments;

  • Send booking confirmations and reminders.

Calendly acts as a third-party service provider and processes information according to its own privacy policy.

4. Confidentiality

Information shared during coaching sessions is treated as confidential.

Coaching with MD will not share information from coaching conversations unless:

  • You provide consent for information to be shared;

  • Disclosure is required by law;

  • There is a serious concern relating to safety or risk of harm.

Personal information relating to bookings, enquiries and coaching services will be handled securely and only used for the purposes described in this Privacy Policy.

5. Legal Basis for Processing

We process personal information where necessary to:

  • Provide requested services;

  • Communicate with you;

  • Manage bookings;

  • Meet legal or professional obligations.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse.

7. How Long We Keep Information

We keep personal information only for as long as necessary for the purposes it was collected, including legal, accounting or professional requirements.

8. Your Rights

Under UK data protection law, you have rights including:

  • Accessing your personal information;

  • Requesting corrections;

  • Requesting deletion where appropriate;

  • Restricting certain processing;

  • Objecting to certain uses of your information.

To exercise these rights, please contact us.

9. Cookies

Our website may use cookies to improve website functionality and understand website usage.

You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

11. Contact

If you have questions about this Privacy Policy:

Coaching with MD LTD

Email: info@coachingwithmd.com

Website: www.coachingwithmd.com